North Southall Primary Care Network

Welcome to our website

Non-urgent advice: 2026/27 Access Improvement Plan

Our Primary Care Network (PCN) are focused on enhancing patient care by delivering timely and appropriate services. We aim to have 90% of calls answered within 10 minutes and respond to 90% of online consultations by the end of the next working day by Q4 2027.

We are also working to increase digital access, targeting a 10% rise in NHS App registrations per practice, with a goal of reaching at least 75%. Continuity of care for vulnerable patients is a key priority, with efforts to ensure that 2% of patients have a continuity of care flag.

Additionally, we will continue to improve patient satisfaction through annual surveys and engagement events through 2026-27.

North Southall Primary Care Network

North Southall Primary Care Network is an NHS Collaboration between 10 GP Practices: Chepstow Gardens Medical Centre, Dormers Wells Medical Centre, KS Medical Centre, Lady Margaret Road Medical Centre, Somerset Family Health Partnership, St. Georges Medical Centre, The MWH Practice, The Saluja Clinic, The Town Surgery and Woodbridge Medical Centre. We are working together to provide extended services.

Our Surgery Websites:
Chepstow Gardens Medical Centre
Dormers Wells Medical Centre
KS Medical Centre
Lady Margaret Road Medical Centre
Somerset Family Health Partnership
St. Georges Medical Centre
The MWH Practice
The Saluja Clinic
The Town Surgery
Woodbridge Medical Centre

PATIENT EVENTS:

Living with diabetes?
Join us for a Diabetes Health & Wellbeing Day
Date: Fri 20 Nov, 10am–4pm
Location: The Dominion Centre, Southall UB2 4BQ.

Come along for a free Health check, diet & lifestyle advice, wellbeing support, NHS service information and refreshments.

Book your free ticket at https://bit.ly/4ikAiU1

PATIENT ACCESS & SATISFACTION SURVEY 2026-27

Share your views to help us improve our services across our services

Scan the QR code or click the link to share your feedback: https://bit.ly/4ikAiU1

Our Practices

About Us

Local/National Links and Services

PCN News

Services

Self Care Guide

Friends and Family Tests

Patient Group

PCN Services

You can find out more about the services we offer here

PCN Newsletters

COVID-19 Guidance

Check up on our COVID-19 Information, here.

BBC Health News

NHS whistleblowers need more protection, expert warnsNHS whistleblowers are being victimised, risking another big hospital scandal, an expert tells the BBC.NHS England chief Amanda Pritchard says strike disruption will get worseAmanda Pritchard told the BBC that July’s strikes could be the worst yet for patients.NHS England head urges football clubs to consider gambling ad impactClubs should think carefully before accepting sponsorship from gambling firms, says NHS England head.Testing begins in Orkney for breast cancer gene variantIslanders on Westray were told of a genetic variant linked to an increased risk of breast cancer.Ministers set out plan to train and keep more NHS staffThe government says measures including shorter medical degrees will help plug gaps in the workforce.

Using Accurx

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Latest news

You and Your General Practice

September 25, 2025

If you would prefer this in another language please use the language tool below: This guide tells you what to expect from your general practice (GP) and how you can […]

We are seeking your views on accessing General Practice Services

October 21, 2024

PLEASE SCAN THE QR CODE TO COMPLETE OUR PATIENT ACCESS & SATISFACTION SURVEY 2026-27 Or click the link here. We are seeking your views on accessing general practice services. Your […]

Welcome to our PCN website

August 17, 2023

10 of the GP practices in our area have joined together to form North Southall Primary Care Network (PCN). PCNs have the potential to benefit patients by offering improved access and extending […]