Non-urgent advice: 2025/26 Access Improvement Plan
Our Primary Care Network (PCN) are focused on enhancing patient care by delivering timely and appropriate services. We aim to have 90% of calls answered within 10 minutes and respond to 90% of online consultations by the end of the next working day by Q4 2025.
We are also working to increase digital access, targeting a 10% rise in NHS App registrations per practice, with a goal of reaching at least 75%. Continuity of care for vulnerable patients is a key priority, with efforts to ensure that 2% of patients have a continuity of care flag.
Additionally, we will continue to improve patient satisfaction through annual surveys and engagement events by the end of 2025.
We are also working to increase digital access, targeting a 10% rise in NHS App registrations per practice, with a goal of reaching at least 75%. Continuity of care for vulnerable patients is a key priority, with efforts to ensure that 2% of patients have a continuity of care flag.
Additionally, we will continue to improve patient satisfaction through annual surveys and engagement events by the end of 2025.
Non-urgent advice: North Southall Primary Care Network
North Southall Primary Care Network is an NHS Collaboration between 10 GP Practices – Chepstow Gardens Medical Centre, Dormers Wells Medical Centre, KS Medical Centre, Lady Margaret Road Medical Centre, Somerset Family Health Partnership, St. Georges Medical Centre, The MWH Practice, The Saluja Clinic, The Town Surgery and Woodbridge Medical Centre. We are working together to provide extended services.
Their websites:
Chepstow Gardens Medical Centre
Dormers Wells Medical Centre
KS Medical Centre
Lady Margaret Road Medical Centre
Somerset Family Health Partnership
St. Georges Medical Centre
The MWH Practice
The Saluja Clinic
The Town Surgery
Woodbridge Medical Centre
Their websites:
Chepstow Gardens Medical Centre
Dormers Wells Medical Centre
KS Medical Centre
Lady Margaret Road Medical Centre
Somerset Family Health Partnership
St. Georges Medical Centre
The MWH Practice
The Saluja Clinic
The Town Surgery
Woodbridge Medical Centre
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